Online Payment:

The easiest way to pay your utility bill is by using the City of Livermore's new Utility Billing Payment Portal

In Person:

Customers can pay their utility bill 24/7 by placing checks or money orders in the white drop box in front of the Livermore Police Department (1110 S. Livermore Avenue). Checks and money orders should be made payable to "City of Livermore" and have the utility account number written on them. Do not put cash in the drop box. 

Customers can also pay their utility bill at Livermore City Hall (1052 S. Livermore Avenue) Monday through Friday, 8:00 a.m. to 5:00 p.m. The Utility Billing Counter is located on the second story of City Hall. Checks, money orders, credit and debit cards, and cash payments are accepted at the Utility Billing Counter. Payments made with a debit or credit card will be charged a convenience fee. 

By Mail or Online Banking:  

To pay your bill by mail or through online banking, send the payment to: 

City of Livermore 
P.O. Box 45854 
San Francisco, CA  94145-0854 

Checks and money orders should be made payable to "City of Livermore" and have the utility account number written on them. Do not send cash. 

Over the Phone:  

Customers can use the automated phone system by calling the toll-free number: 833-604-3973.

Visa, Mastercard, American Express, Discover

Yes, the city offers an automated pay by phone service. You can make a payment by calling the automated phone system by calling the toll-free number 833-604-3973.

The Customer ID is located at the top of the bill in a blue highlighted section next to the Customer Name. 

See the image below and linked here for more details.

You can change your mailing address in your account portal online. After you login, select “Account detail” from the menu on the left side. Then in the “Account summary,” select the edit button (pencil icon) next to the “Mailing address,” then enter the new address and select submit. This will send the Utility Billing team a notification to update your address.

See the image below and linked here for more details.